I was given a Louis Vuitton product as a gift. How should I proceed if I need to have the item repaired?

If you wish to have a Louis Vuitton gift repaired, please visit one of our stores. You can locate the store nearest to you here. Our client advisor team will be happy to assist you, answer your questions and provide a cost estimate and repair time. We encourage you to book an in-store appointment in advance, to ensure the swiftest service.

Kindly note that in order to guarantee their quality, Louis Vuitton items are repaired exclusively in our workshops, by our leather craftsmen.

If you live far from a store or if it is difficult for you to get to a Louis Vuitton store, do not hesitate to contact Client Services at 0800 1400 800. Our Client Advisors will be happy to provide you with all the information you need to send your item to Louis Vuitton for repair.