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I was given a Louis Vuitton product as a gift. How should I proceed if I need to have the item repaired?

If you wish to have a Louis Vuitton gift repaired, please visit one of our stores. You can locate the store nearest to you here. Our client advisor team will be happy to assist you, answer your questions and provide a cost estimate and repair time. We encourage you to book an in-store appointment in advance, to ensure the swiftest service.

Kindly note that in order to guarantee their quality, Louis Vuitton items are repaired exclusively in our workshops, by our leather craftsmen.

If you live far from a store or if it is difficult for you to get to a Louis Vuitton store, do not hesitate to contact Client Services at 0800 1400 800. Our Client Advisors will be happy to provide you with all the information you need to send your item to Louis Vuitton for repair.

These topics might be helpful

  • I was given a Louis Vuitton product as a gift. How should I proceed if I need to have the item repaired?
  • Will it be possible for the recipient to modify the selected delivery date or time slot?
  • I received a gift purchased from Louis Vuitton. Can I exchange or return it? If so, how do I proceed?
  • How can I ensure that my gift will arrive on time?
  • I would like my gift to be a surprise. Will the transporter notify the recipient of its arrival in advance?
  • Is it possible to have a gift order sent directly to the gift recipient?
  • Is an invoice included in the packaging of a gift item? If so, does it indicate the price of the gift?
  • What is included inside a Louis Vuitton gift box?
  • What does a Louis Vuitton gift box look like?
  • May I include a personal message when I order an item as a gift?
  • The gift I selected is currently unavailable. What can I do?
  • Does Louis Vuitton offer personalization services for gift items?
  • I would like advice on choosing a Louis Vuitton gift. Can you assist me?

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