What are our time pieces product care services?

Louis Vuitton timepieces are made in Switzerland with generational know-how that embodies the spirit of the house. Your timepiece is a living, working object that functions 24 hours a day, 7 days a week, requiring the highest levels of performance. Servicing your timepiece every 3-5 years will help keep your timepiece in its best condition.
To prolong the life of your timepiece, please take into account the following considerations.

Timepieces perform differently depending on the level of use, unique to each wearer. To avoid magnetization of your timepiece, limit contact with magnets, telephones, and security scanners. Protect your timepiece from external shock as this can severely impact the functionality. Please remove when performing strenuous physical activities and sports (lifting heavy objects, golf, swimming, etc).

For automatic timepieces, if not worn regularly, they may need to be re-wound in order to ensure optimum performance. The timepiece can be re-wound manually using the crown.

For smart watches, ensure that the mobile phone and watch are both regularly updated.

Exposure to extreme temperatures may cause slight condensation under the watch glass. This will disappear by itself and will not affect watch performance. If condensation does not go away, please contact a Louis Vuitton boutique. Avoid prolonged, full immersion, and use of the crown of your timepiece in water, as this can affect its performance capabilities. Avoid contact with water if wearing a leather/canvas strap . The depth of water resistance is located on the back of your timepiece. Check your watch annually to ensure water resistance.

To clean your timepiece, simply polish with a soft, dry cloth. It is not recommended to clean leather straps as they will age with time and wear. The lifespan of a leather strap will depend on its exposure to moisture and frequency of wear. Rubber straps can be cleaned with slightly soapy water. For steel straps, a soft brush and soapy water can be used to eliminate deposits between the links.

Store your watch in the box provided at purchase or in a cool, dry place away from dust, moisture, and extreme temperatures.

For specific usage instructions, please refer to the booklet provided to you at purchase.

Timepieces user guides & Warranty

For specific usage instructions, please refer to your watch corresponding booklet.
Quartz watch
Quartz bijoux watch  
Chronograph Quartz watch  
Table clock  
Automatic watch  
Automatic Travel watch  
Automatic Chronograph watch  
Automatic Skeleton - LV60 Calibre
Diving watch  
Time Zone watch  
Worldtime watch  
Jumping Hours watch  
Spin Time watch  
Spin Time GMT watch  
Automatic Tourbillon watch  
Flying Tourbillon GMT watch  
Flying Tourbillon Poinçon de Genève  
Mysterious Flying Tourbillon watch  
Minute Repeater Flying Tourbillon watch  
Automaton watch  
Straps  

For any question regarding the Louis Vuitton Watch warranty, you can refer to the Warranty booklet.

Connected watches:
For any question regarding your Tambour Horizon connected watch (user guide, instructions, warranty), please refer to the document below:
Tambour Horizon connected watch – Third generation (from 2022)